Reviews Customer
How Stamped & Sovi Creative Helped Park Seed Resolve 900+ Customer Questions with Reviews
“Stamped did the same thing as other reviews platforms and were priced significantly less.”
John Puttman
CXO at Park Seed
How Stamped Helped Drive a 30% CVR for TRUFF
By using a banner driving to their Repeat cart at the top of their emails, TRUFF is able to boost conversion rates in every campaign that they send.
2 mins read
Lifecycle
by Teala Beischer
TRUFF’s email campaigns see conversion rates as high as 30% when they send traffic to their Repeat cart.
By using a banner driving to their Repeat cart at the top of their emails, TRUFF is able to boost conversion rates in every campaign that they send. These conversion rates mean that every visit to a Repeat cart by a returning customer is worth 89% more than a visit to the brand’s Shopify site.
Who is TRUFF?
When hot sauce was having a cultural moment in the mid 2010’s, TRUFF’s founders saw a space in the market for a top-shelf, luxury hot sauce brand. Using their coveted “@sauce” handle on Instagram to find their initial footing with a truffle infused hot sauce, the brand has since expanded into pasta sauce, infused oils, and mayo. Along with their DTC site, TRUFF is distributed in more than 11,000 retail stores across the world.
TRUFF uses a simple banner to make it easy for customers to buy again
By including a banner featuring their customers’ personalized carts in each email, TRUFF makes it easy for them to buy again. As customers have come to expect this banner over time, the brand has seen its impact grow.
Give your returning customers what your website can’t
Customers want an easy way to buy again. While brands often use email to promote a specific product or offer, the campaign a customer receives might not be promoting what the customer is ready to buy. Sending those customers to a PDP or your home page means more clicks to find what they want. Worst case: they may not click through at all.
That’s where a reorder banner comes in: it gives your customers the easiest way to buy the products they already know and love. The results from TRUFF demonstrate the effectiveness:
- 18% overall conversion rate for traffic to the Repeat cart from email campaigns (61% higher than traffic to the brand’s Shopify site)
- 89% more revenue per session
- 17% higher AOV.
Want to get personalized cart banners in your email campaigns? Book a demo.
Case Study
More Case Studies
Reviews | Loyalty Customer
How Stamped & Atelier Commerce Helped Moonglow Jewelry Drive Impact with Reviews & Loyalty
“[Reviews are] pretty easy. Just make sure that you’re sending [requests] out, you’re getting the reviews in…they’re definitely super important, everyone looks at reviews—it’s the first thing you do.”
Julien Plouffe
CEO & co-founder of Moonglow Jewelry
Reviews Customer
How Poppy Barley Turned Social Proof into a Revenue Driver with Stamped & Kimonix
“Reviews are one of the strongest signals of customer trust, but they’re often underutilized in merchandising. By integrating review data directly into how products are ranked and recommended, brands like Poppy Barley are able to turn social proof into a real performance driver, guiding shoppers toward products that are not only relevant, but proven.”
Daniel Gurevitch
CEO & Co-Founder of Kimonix
Lifecycle Customer
How Stamped Helped Beekman 1802 Drive 8.9X ROI Through Automated Lifecycle Flows
"We were using the packaged Klaviyo flows where the brand decides the replenishment window and winback period, so we were going more broad in our approach. Now, with [Lifecycle], we have the chance to go more granular with data-driven, personalized timeframes for each customer."
Cortney Techakanokboon
Senior Digital Marketing Manager at Beekman 1802
Lifecycle Customer
How Stamped Helped wildwonder Scale from 5x to 30.9x ROI in Just 3 Months
"I really think Stamped is about driving loyalty. Not just within the lifecycle of the consumer, but getting that person to think about us again at the top of their mind, and then getting them to stick with us for the long term."
Margie Clark
Director of Brand Marketing at wildwonder
Reviews | Loyalty Customer
How Stamped Helped Opopop Cut Costs While Maximizing Their Underutilized Loyalty Program
"We were trying to cut costs everywhere we could, and one of our colleagues found Stamped. At first, we thought it offered the same things as [our previous reviews & loyalty provider], but when we actually started, we found that it's a lot more user-friendly. We really like it a lot so far."
Melissa Reyes
Head of Customer Experience at Opopop
Reviews Customer
How Stamped Helped Inno Supps Drive a 51% Lift in AOV
"Integrating Stamped Reviews into our landing page strategy has significantly boosted our conversion rates. We love how effortlessly we can gather photo and video testimonials from our customers, enhancing revenue growth. Stamped stands out as a top-tier platform for optimizing websites and harnessing authentic customer testimonials to their fullest potential."
Kevin Gundersen
CEO of Inno Supps
Lifecycle Customer
How Stamped Help Olipop Turn Email Campaigns Into a Retention Conversion Point
“Repeat streamlines the reordering process for our customers...helping us crack the code on creating messaging that really converts.”
Michelle Paulhus
Senior Growth Marketing and Retention Manager at Olipop
Loyalty | Reviews Customer
How Stamped Helped Every Man Jack Achieve a 15% Increase in Review Collection Rate
“Reviews are hugely important for us and for the shopper experience, and having the ability to customize what those emails look like, what those widgets look like on the site, answer questions as well. That's massive for us and really helping to drive conversion rates.”
Troy Petrunoff
(Former) Senior Retention Marketing Manager at Every Man Jack
Loyalty | Reviews Customer
How Stamped Helped Lilac St. Boost Their AOV by 37% with Referrals
"[Stamped] has really supported us in communicating our appreciation for our customers, and in turn made our audience stick more closely with us as we have grown. Stamped has definitely supercharged our customer retention."
Casey Hart
Director of Marketing at Lilac St.
