"Through Amplify, we deployed Repeat to surface replenishment moments for Macy's Wine Shop and wired those signals into their email and SMS flows. Instead of broadcasting on a fixed schedule, the flows fired when a customer was genuinely ready to reorder."
The Amplify Team
Lifecycle
by Jaime Viera
Repeat (a Stamped product) identifies the moments when a customer is ready to buy again—replenishment, lapse, product discovery—and feeds that intelligence into a brand’s email and SMS flows.
For Macy’s Wine Shop, that meant reaching wine buyers at the point they were most likely to restock. Wine is a natural replenishment category, but generic winback windows treat every customer the same.
Macy’s Wine Shop needed to time reorder prompts to each customer’s actual buying rhythm and drive repeat revenue across both email and SMS, not just one channel.
22x ROI from the moment they were ready.That’s what happened when Amplify put Repeat to work for Macy’s Wine Shop. Instead of sending on a fixed schedule, Amplify and Repeat timed reorder prompts to each customer’s real replenishment moment, driving repeat revenue across both email and SMS, and roughly 22x return since launch.
Case Study
Lifecycle Customer
"Through Amplify, we deployed Repeat to surface replenishment moments for Macy's Wine Shop and wired those signals into their email and SMS flows. Instead of broadcasting on a fixed schedule, the flows fired when a customer was genuinely ready to reorder."
The Amplify Team
Reviews | Loyalty Customer
“[Reviews are] pretty easy. Just make sure that you’re sending [requests] out, you’re getting the reviews in…they’re definitely super important, everyone looks at reviews—it’s the first thing you do.”
Julien Plouffe
CEO & co-founder of Moonglow Jewelry
Reviews Customer
“Reviews are one of the strongest signals of customer trust, but they’re often underutilized in merchandising. By integrating review data directly into how products are ranked and recommended, brands like Poppy Barley are able to turn social proof into a real performance driver, guiding shoppers toward products that are not only relevant, but proven.”
Daniel Gurevitch
CEO & Co-Founder of Kimonix
Lifecycle Customer
"We were using the packaged Klaviyo flows where the brand decides the replenishment window and winback period, so we were going more broad in our approach. Now, with [Lifecycle], we have the chance to go more granular with data-driven, personalized timeframes for each customer."
Cortney Techakanokboon
Senior Digital Marketing Manager at Beekman 1802
Lifecycle Customer
"I really think Stamped is about driving loyalty. Not just within the lifecycle of the consumer, but getting that person to think about us again at the top of their mind, and then getting them to stick with us for the long term."
Margie Clark
Director of Brand Marketing at wildwonder
Reviews | Loyalty Customer
"We were trying to cut costs everywhere we could, and one of our colleagues found Stamped. At first, we thought it offered the same things as [our previous reviews & loyalty provider], but when we actually started, we found that it's a lot more user-friendly. We really like it a lot so far."
Melissa Reyes
Head of Customer Experience at Opopop
Reviews Customer
"Integrating Stamped Reviews into our landing page strategy has significantly boosted our conversion rates. We love how effortlessly we can gather photo and video testimonials from our customers, enhancing revenue growth. Stamped stands out as a top-tier platform for optimizing websites and harnessing authentic customer testimonials to their fullest potential."
Kevin Gundersen
CEO of Inno Supps
Lifecycle Customer
“Repeat streamlines the reordering process for our customers...helping us crack the code on creating messaging that really converts.”
Michelle Paulhus
Senior Growth Marketing and Retention Manager at Olipop
Loyalty | Reviews Customer
“Reviews are hugely important for us and for the shopper experience, and having the ability to customize what those emails look like, what those widgets look like on the site, answer questions as well. That's massive for us and really helping to drive conversion rates.”
Troy Petrunoff
(Former) Senior Retention Marketing Manager at Every Man Jack
Loyalty | Reviews Customer
"[Stamped] has really supported us in communicating our appreciation for our customers, and in turn made our audience stick more closely with us as we have grown. Stamped has definitely supercharged our customer retention."
Casey Hart
Director of Marketing at Lilac St.
